Privacy Policy
Last updated October 21, 2026
Who we are
Vowch is run by Vowch LLC, a Pennsylvania limited liability company ("Vowch," "we," "us"). This policy covers the Vowch iPhone app and the website at playvowch.com.
Questions or requests: support@playvowch.com. Mail: Vowch LLC, c/o Cole Conneen, F&M Department P.O. Box 3003, Lancaster, PA 17604-3003.
The short version
- We collect what the app needs to run: your name, email, what you create and play, and a few technical details.
- We never sell your data, show ads or track you across other apps and websites.
- We never store your date of birth. We only record that you confirmed you're 18 or older.
- AI services (xAI and OpenAI) only see your market details if you say yes, and you can switch that off anytime.
- You can delete your account from inside the app at any time.
Information we collect
| What | Examples | Where it comes from |
|---|---|---|
| Account details | Name, email address, profile photo link | You, or Google if you sign in with Google |
| Age confirmation | The date you confirmed you're 18 or older | You. We ask for your date of birth, check it, then discard it. It is never stored. |
| Things you create | Groups, markets, brackets, descriptions, house rules, predictions, votes, survey answers, chat messages, reports | You |
| Game activity | Vowch Points (VP), XP, level, badges, avatar items, gems, Vowchers, pack openings, standings | Created as you play |
| Information about friends | Email addresses you enter to invite someone; names of people you put in a market or bracket | You |
| Purchase records | What you bought, when, the price and a transaction number | Apple or Stripe. Card details go to them, never to us. |
| Notification token | A code from Apple that lets us send push notifications to your phone | Your phone, only if you allow notifications |
| Technical and crash data | IP address and request details in server logs; error message, page and technical trace when the app crashes, linked to your account | Your device and our servers |
What we don't collect: precise location, contacts, photos, camera or microphone, health data, or advertising identifiers. Vowch contains no advertising or third-party analytics tools.
If you invite a friend by email, we use their address only to send that invitation. Unused invitations expire.
How we use it
We use your information only to run Vowch:
- Create your account, sign you in and keep you signed in.
- Run groups, markets and brackets: record predictions, count votes, settle results and show standings.
- Send the notifications and emails you'd expect (invites, results, someone named you in a market).
- Keep Vowch safe: check new markets for harmful content, enforce the 18+ rule, handle reports and blocks, and stop spam and abuse.
- Deliver what you buy and handle refunds.
- Answer support requests, fix bugs and keep the service secure.
- Meet legal obligations.
We do not sell your personal information, use it for advertising, or share it for targeted advertising.
AI services
Vowch uses AI to safety-check new markets and brackets and to write survey questions for your group. This only happens if you say yes when we ask. We ask once, shortly after you join, and you can change your answer anytime in Settings (the gear on your Profile).
- Who: xAI (the maker of Grok) is our main provider. OpenAI is used as a backup if xAI is unavailable.
- What is sent: the title, description, house rules and possible outcomes of a market or bracket you create, team names, and the first names of the people in the group.
- What is never sent: email addresses, last names, chat messages, purchase records or anything else in your account.
- If you don't allow it: markets are checked with Vowch's own rules instead, and you get standard survey questions. Nothing goes to an AI provider.
These providers handle the data under their business (API) terms.
Who can see what
- People in your groups see your name, avatar, the markets and brackets you create, your predictions, your chat messages and your standings in that group.
- People you block can't see your chat messages, and you won't see theirs.
- Vowch's team can see account and content data when needed to run the service, review reports and keep people safe.
Service providers
We share data only with companies that help us run Vowch, and only what each one needs.
| Provider | What it does for Vowch |
|---|---|
| Supabase | Database and image storage (United States) |
| Vercel | Hosts the app and website; keeps server logs |
| Sign-in with Google | |
| Resend | Sends sign-in and invitation emails |
| Apple | Push notifications and App Store purchases |
| Stripe | Purchases on the website |
| xAI and OpenAI | AI checks and survey questions, only with your permission |
We may also share information if the law requires it, to protect someone's safety, or as part of a sale or merger of Vowch (the new owner would be bound by this policy).
Notifications and emails
Push notifications are sent only if you allow them on your phone. They are about activity in your groups: invites, results, chat and requests to confirm you're in a market. You can turn them off anytime in your phone's Settings. Emails are sign-in codes and invitations. We don't send marketing messages without asking you first.
Cookies and device storage
We use a cookie to keep you signed in, and a cookie that remembers if the 18+ check was failed on a device. The app also saves small preferences and unfinished drafts on your device. We use no advertising or analytics cookies. Because we don't track you, "Do Not Track" settings don't change anything.
How long we keep it
We keep your information while your account is open. Server logs are kept for a limited time. Unused invitations expire.
Deleting your account
Go to Profile → Delete account, or email support@playvowch.com. Deletion happens straight away.
- Erased: your name (shown as "Deleted user"), email, profile photo, avatar look, sign-in connections, push tokens, notifications, invitations sent to your email, blocks, group memberships, and the text of your chat messages.
- Kept without your identity: predictions, votes and results that other players' games depend on; purchase records we may need for refunds, chargebacks and taxes; and safety records (content checks and reports) that show how reports were handled. None of these remain linked to your name or email.
Your choices and rights
- See or get a copy of your information: email us.
- Correct it: edit your name in the app, or email us.
- Delete it: delete your account (above).
- Withdraw AI permission: switch off AI checks in Settings (the gear on your Profile). We stop sending data from that point.
- Notifications: turn them off in your phone's Settings.
We answer requests within 30 days, or sooner if the law requires. Depending on where you live (for example California), you may have extra rights under state law. We offer these choices to everyone, and we won't treat you differently for using them.
Security
Data travels over encrypted connections (HTTPS), and our database provider encrypts stored data. Access is limited to people who need it to run Vowch, and purchases are only credited after we verify the payment provider's signature. No system is perfectly secure. If a breach exposes your personal information, we will tell you by email as the law requires.
Age
Vowch is only for people 18 and older. Anyone who enters a birthday under 18 is locked out, on that account and that device. If we learn someone under 18 has an account, we will delete it. Contact us if you think that has happened.
Where your data is
Vowch is offered in the United States, and your information is stored and processed in the United States.
Changes to this policy
If we make important changes, we'll tell you in the app or by email before they take effect. The date at the top shows the latest version.
Contact
Vowch LLC, c/o Cole Conneen, F&M Department P.O. Box 3003, Lancaster, PA 17604-3003. Email: support@playvowch.com.